Your favourite carer every time
Live in specialists Average 8 years experience Vetted, insured carers
Choose from over 1200 inspired carers across the country
My Help At Home is the best way to find and keep your perfect carer. The most experienced carers in the country work with us because they can stay with their favourite clients, they earn a good living and we give them the support and tools they need to focus on doing what they love.
How we use your information
10. Contacting us
9. Business transaction
2. Use of personal information
8. Data storage and international transfers
My Help at Home, Impact Hub Westminster, 1st Floor, New Zealand House, 80 Haymarket, London, SW1Y 4TE
3. Security of collected information
6. Notification of changes
4. With whom does My Help At home share personal information?
This policy explains how we collect and use your personal information through the website and services (collectively, the “Service”).
1. INFORMATION RECEIVED BY COMPANY
2. USE OF PERSONAL INFORMATION
3. SECURITY OF COLLECTED INFORMATION
4. WITH WHOM DOES MY HELP AT HOME SHARE PERSONAL INFORMATION?
5. HOW CAN USERS EDIT THEIR INFORMATION?
6. NOTIFICATION OF CHANGES
7. CHOICE / OPT OUT
8. DATA STORAGE AND INTERNATIONAL TRANSFERS
9. BUSINESS TRANSACTIONS
10. CONTACT US
1.1 Personal Information
1.2 Information Provided by a Disclosure and Barring Service (“DBS”) Check
1.3 Additional Personal Information My Help at Home collects from Third parties
1. Information received by the Company
2.1 My Help at Home uses the personal information that you provide to us for the following purposes:
Although we ensure that our third-party agents (“Agents”) receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this policy, My Help at Home is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates or advertisers. When you visit the website, the Company may automatically collect additional information about you, such as the type of internet browser or mobile device you use, as well as any website from which you have come to the website or application. You cannot be identified based on this information and we use it for analysis purposes to market the service:
The Company uses data at User level to sell products and services to Users who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on browsing habits.
When you visit websites on the Internet, your browser may automatically transmit information to the websites you visit throughout every visit. Like many websites, we may use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may utilise persistent cookies that only the Company can read and use, to save your login information for future logins to the Service, to hold session information and to track user preferences. We may utilise session ID cookies to enable certain features of the Service, to better understand how you interact with the website and to monitor aggregate usage by our users and web traffic routing on the Service, to track the number of entries in Company promotions, sweepstakes and contests and to identify visited areas of the website and Service. Unlike persistent cookies, session cookies are deleted from your computer when you log out from the website and Service and then close your browser.
The cookies that we use on our website are set out below:
5. How can Users edit their information?
4.1 With All My Help at Home Site Visitors and Members
4.2 With Other My Help at Home Members
4.3 With My Help at Home Vendors/Service Providers
4.4 With Listings in Google and Other Public Search Engines, and on third party websites
4.5.Disclosure by Law
4.6 Our Affiliates
4.7 With Your Consent
COPYRIGHT 2015 - MY HELP AT HOME
We use the information you share with us to help make the perfect match for you. We only use this internally and never share this without your permission. To read our full policy, CLICK HERE.
My Help at Home South
Impact Hub Westmister
New Zealand House
London SW1Y 4TE
My Help at Home North
5 Carliol Square
Newcastle upon Tyne