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We make it easy to source and manage care

Deliver better care in your area

1200+ vetted carers       Carers earn a living wage and cost less       Average 8 years experience       

My Help at Home matches brilliant carers with people who are looking for support across the country. We use technology, data and our national network of carers to help commissioners build capacity and improve the quality of care they deliver.

"I thought Josie was a wonderful, highly intelligent and motivated young woman, and it’s delightful that she has a much lighter energy about her. Incredibly refreshing, she gets 10/10 from both my Mum and myself." Caroline, London

We help commissioners with market development across:

How we can help you

We provide end-to-end  support in brokering care by attracting, retaining and coordinating carers.

  • SEN and younger people’s care 
  • Spinal injury care 
  • Live-in care 
  • Respite care 
  • Older adults care  

Transform how you manage care

How we can work together

  • Call 020 8144 3475
  • We analyse the situation
  • Understand your local     assets
  • Outline an action plan
  • Build capacity in your area
  • Provide guidance around technology 
  • Improve the brokering process
  • Better matching of clients with carers
  • Ongoing monitoring and support

Please introduce yourself

Work with what you have

How you can work with better carers at a lower cost

  • We shortlist from hundreds of carers across the country
  • Our carers work for the client directly, not an agency
  • The people you support get to choose and keep their favourite carer
  • Our carers set their own pay and earn a living wage
  • We charge 20% of the carers fee once a better match is made
  • Care costs you around half of what it would through an agency and our carers earn 40% more

With My Help at Home, you always know who you’re clients are welcoming into their homes. We undertake all of the checks of a traditional agency, and then some.

All of our carers are:

Safety comes first

  • Interviewed twice
  • Come with at least two references
  • Insured and background checked
  • Screened for personality, skills & experience
  • Able to meet before the client decides
  • Rated and reviewed afterwards

Single point of contact


Dispute resolution


Securely manage case notes 


Ongoing monitoring


Carer ratings & reviews

 

How we support you after each match 

Do you want to talk to us?

My Help at Home works with brilliant carers throughout the country.

To discuss better ways of sourcing and coordinating care, sign up today:

We would love to help. Please get in touch if you need help with care for yourself or someone else, if you are a carer of if you just require further information.

COPYRIGHT 2015 - MY HELP AT HOME

We use the information you share with us to help make the perfect match for you. We only use this internally and never share this without your permission. To read our full policy,  CLICK HERE.

My Help at Home South

Impact Hub Westmister

1st floor

New Zealand House

80 Haymarket

London SW1Y 4TE

My Help at Home North

Campus North

Sunco House

5 Carliol Square

Newcastle upon Tyne

NE1 6UF